Data storage company, Infinidat, says organisations fear that, should the ransom not be paid, they will not be able to provide services and products to their customers. Most law enforcement agencies recommend to not pay the ransom, as this payment does not guarantee the encryption release and even encourages cybercriminals to attack again. Cybercriminals can infiltrate an organisation’s IT systems and remain 'dormant' for a long time, during which they gradually encrypt data. That may sound like something that only happens in the movies, but it is very real.